Studio Policies

Please familiarize yourself with our booking policies & procedures before attending a class.

CURRENT STUDIO POLICIES:

• ​Main Studio (1st floor): Pre-booking is required. No drop-ins please as we do not have a credit card swipe machine. Cost is $14 for a single class or choose from our different discount packages to save money! If you would like to pay cash, please contact the studio to reserve a spot. Thank you.
  • Discount packages are designed to bring savings to members who attend often and regularly and are not meant to be shared. If you would like to treat a friend to yoga in the Main Studio, you are able to purchase additional spots(s) when you are booking. If you would like to introduce a friend to yoga and/or our studio and use a class credit, please message us so we can help you with this. However, if your guest would like to return, please ensure they have created their own account…and tell them about our Intro offer! We appreciate your cooperation and understanding. 
  • Cancellation Policy – If you are no longer able to attend a class you booked, you must log back into your account and cancel at least 1 hour prior to start of class to receive credit for a future booking. When canceling late or if a “no show”, you will lose your class credit. Please respect that we are waiting on you and others may be hoping to get a spot if class is full. No refunds for cancellations or no shows. There is a late and no-show fee after 3 occurrences. However, we understand last minute emergencies or unexpected events happen. In such case, please call or email the studio, if possible. (Please note that cancellation policy for Workshops requires a 24-hour notice in order to request a refund.)
  • Our classes are designed for adults as children are still growing and have different needs. We offer sessions of Yoga for Kids in the Fall, Winter and Spring. Teens with yoga experience are welcomed to join a parent or other adult for our Level 1 classes.
• Hot Yoga Studio (Basement): No pre-booking. First-come, first serve – $10 cash drop-ins only. Discount punch cards available for purchase in-studio only. Please see the Hot Yoga instructor. Arrive no more than 30 min early. Adults only please. Please consider that Jan-March is our busiest season. It is recommended that you arrive 20-30 min before class begins to ensure a spot and acclimate to the heat. If a class fills early, we will begin early.
• What to bring: Please bring your own yoga mat & water (and towel for heated classes.) It’s all you need! There are water bottles for sale for Hot Yoga students for $1 cash only. If you require yoga props or towels, please bring your own.  
• No late arrivals: Yoga philosophy asks us to respect others by arriving on time and to avoid disrupting class. Doors open approx. 15 min before class begins for the Main Studio and 30 min for the Hot Studio. If you are late, we reserve the right to give up your spot or deny entry. 
• Parking: Please do NOT park in the Wetzel Funeral Home lot (private property) or directly in front of the studio (Police parking!) Street parking is always available but please respect our neighbors and be mindful not to park too close to private driveways. Your best bet is to park in the shopping center lot across the street, spots closest to the Pike. Give yourself ample time to park and arrive to class on time. The studio’s main entrance is on Park Ave. There is an additional entrance down the outside steps for Hot Yoga only. Parking in front of the storefront windows are for instructors and staff only. Thank you for your cooperation.
• Checking-in: Our front desk is located in the lobby for our Main Studio. Please let the receptionist know what class you are taking and provide your name.  
• Personal items: Please keep to a minimum. No big bags or unnecessary items permitted. You may use the cubbies to store shoes, keys, phone/wallet, etc. All other items should be kept in the car or at home. In class, you may have your yoga items and personal water bottle only. Any unclaimed items left behind will be discarded/donated at the end of each week.
• Cell phones/devices: Phone use is not permitted during class. This includes texting. It is distracting and disrespectful to the instructor, other students, and YOU. (Yoga is about disconnecting in order to connect!) Please make sure devices are set to silent, even when leaving them in the lobby. We appreciate your cooperation with this.
• Masks: We are mask optional throughout the studio. However, masks may NOT be worn for heated classes. Wearing masks during any exercise presents its own risks and to attend classes you agree that Twisted Monkey assumes no liability. 
• Yoga Etiquette: For more tips & what to expect at your 1st class: Click Here.